It’s very easy for your receivers in Morocco to get the money now. They don’t even need a bank account—because they can pick up the money you send in cash.
Here’s how:
Once you’ve selected your corridor, amou...
How to Send a Transfer to Ukraine
Step 1: Set up the transfer details
On the Transfer page, click Change to modify the details.
Under New Transfers, select See all.
Choose:
Your payment method: Card, bank transfer, or BLIK.
How your recip...
What is an IBAN and How to Use It?
IBAN (International Bank Account Number) is a unique identifier used globally to simplify transactions between banks in different countries. Whether you’re sending or receiving money, understanding how IBAN w...
Ukrainian IBAN account number
IBAN introduction for Ukraine
Since August 5, 2019, Ukraine has adopted the IBAN system for bank account numbers. An IBAN in Ukraine consists of 29 characters, which are grouped as follows:
The first 10 cha...
Limits for Paying to a debit/credit card
Just a quick reminder, when you're sending money to a debit or credit card, you can send a maximum of 2500 USD per transaction.
ABA
ABA routing number is a 9-digit number (eg. for example 346789239) used by banks to identify specific financial institutions within the United States. The ABA number is not always the same as the routing numb...
Ordering a transfer
To order a transfer, just log into your TransferGo profile and follow these easy steps:
Transfer details
Select the ‘Sending from’ and ‘Receiving in’ countries, and enter the amount you want to transfer. Yo...
Routing Number
The routing number is sometimes referred to as a routing transit number (RTN) and is a nine-digit number used to identify a financial institution in a transaction. Usually, routing numbers are printed at the ...
SEPA Transfer
SEPA (the Single Euro Payments Area) is the transfer format for cross-border Euro bank transfers within the EU and eurozone. It shouldn’t cost you any more than a regular local transfer fee and it may take fr...
SWIFT/BIC
SWIFT/BIC is a standard format of Business Identifier Codes approved by the ISO. It usually consists of 8–11 characters, for example BARCGB22. Your receiver may find it via his/her online banking service or o...
Credit card fees
Your bank may charge extra fees if it treats your payment as a cash transaction instead of a purchase. These fees are set by your bank, not TransferGo, and we do not profit from them or take responsibility if...
Paying with a Debit or Credit Card
How can I pay with a debit/credit card? 1. Choose a payment method – Select ‘Debit or credit card.’ 2. Enter your card details – Fill in the required information. 3. Confirm payment – Click ‘Pay (amount).’ Be...
What does sending money to debit/credit cards mean?
With sending to debit/credit cards, you have the possibility to send money to your receivers using only their full name and card information.
To send money to debit/credit cards, you will have to follow the...
Accepted Cards and Limits
We accept Visa and Mastercard debit and credit cards in GBP, EUR, PLN, NOK, SEK, and DKK for Standard delivery, with a limit of £10,000 (or equivalent). ⚠ Prepaid and other card types are not accepted.
Paying by Bank Transfer
How to Pay via Bank TransferSelect ‘Bank transfer’ when setting up your transfer.View payment details – TransferGo’s bank account details will appear in the final step.Make the transfer – Use your online bank...
Paying from someone else’s bank account
Please ensure you are always paying from your own personal bank account.If you've paid from someone else's account, this is the easiest way to solve the issue and send the money:
ask the account holder to cr...
Paying from a Joint Account
You might prefer to make a payment from your joint account. We will sometimes ask you to prove that your account is joint—for example, a copy of your bank statement with the name of your bank, the names of bo...
Sending money to a phone number
Easily transfer money using your recipient’s full name and phone number—no extra details needed!
How to Send Money:
Log into your account.
Select the sending and receiving countries, then enter the amount....
What should my receiver do?
If you’ve sent money to your receiver using their phone number, we will send them an SMS to the phone number you provided during ordering your transfer.
The SMS has a link on which they have to click in ord...
Check Your Transfer Status
To check your transfer status in your own profile, click on the ‘Home’ button. Your transfers will be marked as either ‘In progress’ or ‘Completed’.
‘In progress’ transfers have 2 statuses:
‘Awaiting pa...
Cancelling the Transfer
If you want to cancel your transfer, just choose the order you want to cancel and click on ‘Cancel order’ and then on ‘Yes, Cancel’.
Please note, you cannot cancel an order yourself if:
Your payment has al...
I want a refund
If you happen to change your mind about a transfer you’ve just ordered and if the money hasn’t been transferred yet, you can get a refund.
Please submit a request here . We’re here to help Monday- Friday, f...