![I want a refund]({"bg": "//theme.zdassets.com/theme_assets/241537/1d72de729ffad3ab2f44f15747b60b6a5b1e33b8.png"})
![I want a refund]({"bg": "//theme.zdassets.com/theme_assets/241537/4c35b2598e2ddcc195bbf2ad2b14cb82d978f423.svg"})
If you happen to change your mind about a transfer you’ve just ordered and if the money hasn’t been transferred yet, you can get a refund.
To do so, you will need to contact our Customer Support team and they will happily assist you with getting your money back. They’re here to help Monday- Friday, from 7:00 AM to 18:00 PM BST.
Articles in this section
- Ordering a transfer
- My transfer is rejected, but I can’t change the details myself. How can I fix this?
- My transfer got rejected. Can I correct my receiver's details?
- How it Works
- Check Your Transfer Status
- How do I use my promo code?
- Cancelling the Transfer
- I want a refund
- Sending limits
- I received confirmation, but the money hasn’t arrived