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  • TransferGo: What we do

    TransferGo: What we do

    General information about how our transfers work

  • How to make a transfer

    How to make a transfer

    Making, tracking, and canceling money transfers

  • Personal & Business Account Support

    Personal & Business Account Support

    Solutions for personal and business needs

  • Troubleshooting

    Troubleshooting

    Your most common issues, solved

  • Security and privacy

    Security and privacy

    Staying safe and protecting your account

  • Invite and earn

    Invite and earn

    Referrals and rewards

  • How to Verify Your ID Document in Your TransferGo Business Profile

    Verifying your ID is a crucial step to ensure the security and authenticity of your TransferGo Business profile. Fo...

  • Support for Business Customers

      We know how important it is to keep your business running smoothly. That's why our customer support team is ready...

  • How our pricing works

    We’ve updated our pricing to provide clearer cost breakdowns, making money transfers more transparent and affordabl...

  • Send Cash to Morocco quickly and easily

    It’s very easy for your receivers in Morocco to get the money now. They don’t even need a bank account—because they...

  • How to change your phone number

    Updating the phone number linked to your account is quick and simple: Log out of your TransferGo account. Log bac...

  • How do I verify my identity?

      The identity verification is an important measure that helps us keep your money safe and comply with regulations....

  • How we handle complaints

    We care about your experience We strive to deliver high-quality customer service and meet your expectations. We tak...

  • How we handle authorised push payment (APP) scams

    On 7 October 2024, the Payment Services Regulator (PSR) introduced reimbursement rules to make sure banks and other...

  • Support Lines for Nigeria, Ghana and the Philippines

    Sending money to Nigeria, Ghana, or the Philippines? We’ve got your back! We know how important it is to have help ...

  • Staying Safe: Navigating Our Referral Program

      Quick heads-up—if you're diving into our ‘Invite a Friend’ programme, make sure it's with someone who's genuinely...

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