Hold and manage GBP, EUR, PLN and RON—with even more currencies on the way.
TransferGo Plus: subscription and cashback
What is TransferGo Plus?TransferGo Plus is a subscription for customers with an active PLN TransferGo Account. It starts with a free introductory period, and during that time you earn cashback on qualifying t...
Account statements and receipts
How does it work? Download account statements and transaction receipts directly from your TransferGo Account: ideal for bookkeeping, expense claims, or audit trails.What's included Available for TransferGo Ac...
Who can top up my TransferGo Account?
You can top up your GBP, EUR and PLN balances straight from the app, and there's more than one way to pay.You can also receive money to your GBP, EUR, PLN and USD balances from someone else's bank account, so...
How do I find my IBAN to share with friends?
You can share the IBAN for each of your EUR, GBP, USD or PLN balances.To find them in the app:Go to "Home"Select your EUR, GBP, USD or PLN balance at the top of the pageTap "Receive" to view, copy and share y...
How long does it take to receive money in my TransferGo Account?
The time depends on how the money is sent:Money sent from another TransferGo user with an active multi-currency account (TransferGo-to-TransferGo)Transfers between TransferGo Accounts are designed to be insta...
Why use GoTag?
Faster payments — others can find you instantly, no banking details required.More privacy — share your GoTag instead of personal info.Full control — choose when and whether your profile can be discovered.TipW...
How to find your GoTag
Open the TransferGo app.On the Home screen, tap the @ icon.Your GoTag will appear briefly—tap it again to copy it for easy sharing.(Note: GoTag availability depends on your account type and feature access. Yo...
What is GoTag?
GoTag is your unique, easy-to-share identifier linked to your TransferGo multi-currency account. Think of it like your personal @handle—it lets others find you and send money directly to your account without ...
What is the multi-currency account?
The TransferGo multi-currency account allows you to manage and transfer funds in various currencies from one account, making international transfers simple and cost-effective while giving you more control ove...
How can I open a multi-currency account?
You can open it by clicking on the multi-currency account banner when logging in to your profile. The TransferGo multi-currency account offers a convenient way to manage your transfers. You can easily top up ...
How can I pay from my multi-currency account?
You'll be able to make both local and international transfers.When you click on the Send option in your multi-currency account, you'll be asked to provide transfer details similar to those needed for regular ...
How can I top up my multi-currency account?
You can top up money to your GBP, EUR and PLN balances straight from the app, and there's more than one way to pay.How to top upOn the home screen, tap the balance you want to top up.Tap Top up.Enter the amou...
How can I withdraw money from my multi-currency account?
Withdrawing money from your multi-currency account is quite easy. Just follow these simple steps:- Create a new transfer order- Select the currency (multi-currency account) you want to withdraw from- Choose t...
How can I close my multi-currency account?
If you wish to close your multi-currency account, please reach out to our Customer Support team via our in-app chat or submit a request here. Our English Customer Support team is here to help Mon–Fri 06:00–19...