Hold and manage GBP, EUR, PLN and RON—with even more currencies on the way.
Account statements and receipts
How does it work? Download account statements and transaction receipts directly from your TransferGo Account: ideal for bookkeeping, expense claims, or audit trails.What's included Available for TransferGo Ac...
Who can top up my TransferGo Account?
You can add money to your TransferGo Account via bank transfer or card.Additionally, you can receive money from third-party bank accounts, meaning another person can send a bank transfer to your TransferGo Ac...
How do I find my IBAN to share with friends?
You can share the IBAN linked to your EUR or GBP TransferGo Account.To find it in the app:Open your TransferGo Account.Select your EUR or GBP balance.Tap Account details to view and copy your IBAN.
How long does it take to receive money in my TransferGo Account?
The time depends on how the money is sent:Money sent from another TransferGo user with an active multi-currency account (TransferGo-to-TransferGo)Transfers between TransferGo Accounts are designed to be insta...
Why use GoTag?
Faster payments — others can find you instantly, no banking details required.More privacy — share your GoTag instead of personal info.Full control — choose when and whether your profile can be discovered.TipW...
How to find your GoTag
Open the TransferGo app.On the Home screen, tap the @ icon.Your GoTag will appear briefly—tap it again to copy it for easy sharing.(Note: GoTag availability depends on your account type and feature access. Yo...
What is GoTag?
GoTag is your unique, easy-to-share identifier linked to your TransferGo multi-currency account. Think of it like your personal @handle—it lets others find you and send money directly to your account without ...
What is the multi-currency account?
The TransferGo multi-currency account allows you to manage and transfer funds in various currencies from one account, making international transfers simple and cost-effective while giving you more control ove...
How can I open a multi-currency account?
You can open it by clicking on the multi-currency account banner when logging in to your profile. The TransferGo multi-currency account offers a convenient way to manage your transfers. You can easily top up ...
How can I pay from my multi-currency account?
You'll be able to make both local and international transfers.When you click on the Send option in your multi-currency account, you'll be asked to provide transfer details similar to those needed for regular ...
How can I top up my multi-currency account?
Adding funds to your multi-currency account is quite straightforward!To add money to your multi-currency account, just set up a bank transfer as you usually do: send the funds to us via bank transfer, and ple...
How can I withdraw money from my multi-currency account?
Withdrawing money from your multi-currency account is quite easy. Just follow these simple steps:- Create a new transfer order- Select the currency (multi-currency account) you want to withdraw from- Choose t...
How can I close my multi-currency account?
If you wish to close your multi-currency account, please reach out to our Customer Support team via our in-app chat or submit a request here. Our English Customer Support team is here to help Mon–Fri 06:00–19...