If you want to cancel your transfer, just choose the order you want to cancel and click on ‘Cancel order’ and then on ‘Yes, Cancel’.
Please note, you cannot cancel an order yourself if:
- Your payment has already reached us
- Your payment has already been processed
If you create an order and change your mind before sending us the payment, there’s no need to worry: incomplete orders expire automatically.
Please submit a request here. Our English Customer Support team is here to help from Monday to Sunday, 06:00–15:00 UTC.