Fully authorised by the FCA and HMRC as a payment institution. Learn more

HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

Contact us
Facebook

Yes we are on facebook too. Send us a message!

Facebook
TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Check Your Transfer Status

You can check on transfer status in your ‘Transfers’ tab. All your transfers will be devided in two groups: 'Pending' and 'Completed'. 'Pending' tab will have two options:

Waiting for deposit: we haven’t received your money yet, but don't worry, if you made a payment it may take some time for the money to reach our bank account and be processed in our system.

Money received: we've received your money and are currently processing the payment.

After we send the money to your recipient, your payment status will change to 'Completed'.

Please be aware that if we don't get your payment on time, your booking will expire.

 

Check-transfer-PendingEN.png

Check-transfer-completedEN.png

Your happiness team:

Marta

Andzej

Justina

Victoria

`

Send money now

Get started
Powered by Zendesk