TransferGo Business

Support and tips for businesses

Articles

  • How to Verify Your ID Document in Your TransferGo Business Profile

    Verifying your ID is a crucial step to ensure the security and authenticity of your TransferGo Business profile. Follow the simple steps below to get verified quickly.   Step 1: Access Your Business Profile ...

  • Support for Business Customers

    We know how important it is to keep your business running smoothly. Our customer support team is available to help with any questions or concerns you might have. If you’re experiencing technical issues or hav...

  • Approving your transfers

    Business owners can approve pending transfers before they're sent to the receiver.When a team member creates a transfer, it won't be sent until the business owner approves it.Setting up transfer approvalsTo e...

  • What are the required documents for onboarding my business account?

    To successfully complete your onboarding process, we will ask you to provide specific business documents. We'll inform you exactly which documents are needed based on your company type and profile. Please rev...

  • How can I change information in my business profile?

    If you need to change the email they use for business communication, open your profile:Click on  ”Settings”Click on ”Company Details”In the email for correspondence tab, add the new email you wish to use.If y...

  • Can I use TransferGo without a business bank account?

    No, to use TransferGo business you will need to have an open business account for your company.

  • Why should I use TransferGo business?

    With a TransferGo Business account, you can: Send money—Choose from a variety of different methods to suit your recipient’s preference and business needs, be it fast delivery or even lower costs. Receive mo...

  • What are the costs for my business transfers?

    Here at TransferGo, we like to be fair and transparent about our pricing. After all, no hard-working business deserves to be hit with hidden fees and nasty surprises. For this reason, we keep our Business fee...

  • Can I open a TransferGo business account?

    Creating a TransferGo business account is easy if your business is registered in one of these countries:United Kingdom, Germany, Poland, Romania, Lithuania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech ...

  • What information do we collect during the registration steps of your business account?

    At TransferGo, compliance with financial regulations is our top priority. We adhere to guidelines from HMRC, FCA, and the Bank of Lithuania (BOL), including mandatory KYB ("Know Your Business") checks for all...

  • How to set up a new business account with TransferGo

    How do I set up a profile? Hi! Let’s get you started with TransferGo for Business. We’re here to make your experience smooth, simple, and tailored to your needs as a business. That’s why we’ve revamped our si...

  • Business Beyond Borders: Where can you send business transactions?

    Check the list of eligible countries for business transfers below. Availability may vary depending on your sending country. Country Currency Australia AUD Austria EUR Bahrain BHD, USD Belgium EUR ...

  • What is the business onboarding process?

      TransferGo's business onboarding is a streamlined process for creating new accounts for business transactions, consisting of two stages: Company Information Gathering: We collect detailed information about ...

  • Can you register an NGO or Charity in our system?

    Indeed, we provide this valuable opportunity for our business customers. When you embark on setting up a new business account with us, you'll find the flexibility to designate your organization's type. Whethe...

  • Do we provide our customers with IBAN numbers?

    Yes, TransferGo now offers IBANs to our customers. The TransferGo Account makes it easy to manage and transfer funds in different currencies from a single account. This helps to simplify international transfe...

  • In which cases do we request a Power of Attorney?

    A Power of Attorney is a crucial document that confirms the authority of an individual listed on a TransferGo business account to make transfers and act on behalf of the business. If your TransferGo business ...

  • Why do we ask for ID documents of directors / shareholders?

      At TransferGo, compliance with financial regulations is essential. We follow HMRC, FCA, and Bank of Lithuania (BOL) regulations, including mandatory KYB ("Know Your Business") checks for all onboarded busin...

  • My unique client number (business)

    How do I find my unique client number?   Log in to your TransferGo account and your unique client number will be on the top right corner.   It starts with the letters TG, followed by 5–7 digits.  When you co...

  • Who uses TransferGo for Business?

    We have corporate clients from 10 countries across more than 10 industries including e-commerce, technology, entertainment, manufacturing, retail, automotive, equipment, food & beverage, etc. Our clients are...