A proof of funds review is an important anti-fraud measure that helps us keep your money safe and comply with HMRC and FCA regulations.
When you transfer larger amounts than usual, we will ask you to prove where your funds came from. Our Customer Support team will be in touch to help you with any questions you may have.
To prove the source of your funds, you can provide complete, high-quality, readable copies of the following documents:
- Pay slips (these must be accompanied by detailed bank statements showing at least three months of deposits)
- Bank/savings statements (that show the source of income and the account balance)
- Loan agreements (if the source of funds is a loan)
- Sales contract (if the source of funds is a sale)
We don’t accept transfers sent on behalf of other people, so please make sure that the funds you’re sending are your own.
We reserve the right to request additional documents, even if you don’t reach one of the thresholds mentioned above. These measures exist protect our customers better from fraud.