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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Proof of Funds Documents

A proof of funds review is an important anti-fraud measure that helps us keep your money safe and comply with HMRC and FCA regulations.

When you transfer 6,500 GBP* or more in one transaction, or 15,000 GBP* in 90 days, or 30,000 GBP* in total,  we will ask you to prove where your funds came from.

When you reach a limit, our Customer Support team will be in touch to help you with any questions you may have.

* Or the equivalent in another currency.

 To prove the source of your funds, you can provide complete, high-quality, readable copies of the following documents:

  • Pay slips**
  • Bank/savings statements (that show the source of income and the account balance)
  • Loan agreements (if the source of funds is a loan)
  • Sales contract (if the source of funds is a sale)

We don’t accept transfers sent on behalf of other people, so please make sure that the funds you’re sending are your own.

** We cannot accept payslips without detailed bank statements showing at least three months of deposits.

We reserve the right to request additional documents, even if you don’t reach one of the thresholds mentioned above. These measures exist to allow us to protect our customers better from fraud.

Your happiness team:

Marta

Andzej

Justina

Victoria

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