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HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

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Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Terms of use

1. The referred user must make their transfer of £50 or more within 6 months of registration for a bonus to apply. This can be a single transfer of £50 or cumulative amounts that total £50.

2. To make sure your friend is assigned as your referred friend, they should have cookies enabled in their browser.

3. Bonuses are payable within 5 business days.

4. Anyone can act as a referrer.

5. There is no limit to the number of referrals.

6. Duplicate or false accounts will not qualify, and may lead to bonus not being paid out, and even some legal action.

7. TransferGo may require you to provide your or your referred friend’s identity document prior to paying out the bonus.

8. All taxes and other administrative expenses are the responsibility of the referrer.

9. For the avoidance of doubt TransferGo will undertake no administration beyond paying referrers (e.g. Issuing invoices, tax statements etc.)

10. By participating in the Refer a Friend programme, you acknowledge and confirm that you have obtained the express consent from the individuals whose data you provide us with.

11. TransferGo reserves the right not to pay out bonuses in the following cases: a) if the bonus was claimed to the same account by multiple users b) if we suspect that a referred friend has no real intention in using our service and used our service only once with the aim to get a bonus c) when you request the bonus to be paid to an account other than your personal bank account d) when you request your bonus to be paid out to the account of a country that we don’t support e) other cases that breach Terms of use of the Refer a Friend programme.

12. TransferGo reserves the right to amend or withdraw the bonus at its absolute discretion.

13. TransferGo reserves the right to terminate the Referral Program at any time, without notice.

14. TransferGo reserves the right to change these Terms and Conditions at any time.

Your happiness team:

Marta

Andzej

Justina

Victoria

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