Ordering a transfer
To order a transfer, just log into your TransferGo profile and follow th...
My transfer is rejected, but I can’t change the details myself. How can I fix this?
If your transfer got rejected and you see that it’s currently suspended,...
My transfer got rejected. Can I correct my receiver's details?
Sometimes, the transfers that you send might get rejected by the receive...
Check Your Transfer Status
To check your transfer status in your own profile, click on the ‘Home’ b...
How do I use my promo code?
Before you use your promo code, make sure you have it in front of you or...
Cancelling the Transfer
If you want to cancel your transfer, just choose the order you want to c...
I want a refund
If you happen to change your mind about a transfer you’ve just ordered a...
I received confirmation, but the money hasn’t arrived
Depending on the bank of your receiver, it may take them a few hours to ...
How Long Does a Transfer Take to Arrive?
From the moment you pay in, we will deliver your money to your receiver ...
Supported Countries
TransferGo operates in 63 countries. You can find all of them below:
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