![What should my receiver do?]({"bg": "//theme.zdassets.com/theme_assets/241537/1d72de729ffad3ab2f44f15747b60b6a5b1e33b8.png"})
![What should my receiver do?]({"bg": "//theme.zdassets.com/theme_assets/241537/4c35b2598e2ddcc195bbf2ad2b14cb82d978f423.svg"})
If you’ve sent money to your receiver using their phone number, we will send them an SMS to the phone number you provided during ordering your transfer.
The SMS has a link on which they have to click in order to provide us with their banking information. They have 48 hours to add their bank information.
Once they do that, we’ll transfer the money to their bank account.
If your receiver never got an SMS from us, please reach out to our Customer Support team and they will happily assist you. They’re here to help Monday – Friday, from 7:00 AM to 18:00 PM BST.
Articles in this section
- Ordering a transfer
- Send Cash to Morocco quickly and easily
- Limits for Paying to a debit/credit card
- Credit card fees
- Paying with a Debit or Credit Card
- What does sending money to debit/credit cards mean?
- Accepted Cards and Limits
- Paying by Bank Transfer
- Paying from someone else’s bank account
- Apple pay