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Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

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Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Account verification via SMS

Haven’t received your account verification SMS? Using the email address you signed up with, please email us at hello@transfergo.com with the following information: 

 

If you’ve changed phone number, please provide both your old number and your new number. We’ll make the changes to your account. 

 

If you’ve changed phone number and don’t remember the old one, don’t worry – just provide your new phone number,  your name, last name, date of birth and information about the last transaction such as date and amount you sent. 

 

If the number associated with your account is correct but you haven’t received the SMS, please provide your full phone number, including the country code. 

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