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HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

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Our English Customer Support team is here to help Monday to Friday, from 0700 to 1800 GMT

Why has my account been suspended?

 

Accounts are usually suspended for one of the following reasons:

  1. Your invited user already exists, or you have created multiple profiles.
  2. You or your friend were transferring money to your own account.
  3. You used a prepaid card or account for a transfer.

If none of these reasons apply to you and you think we made a mistake, please get in touch with Customer Support.

You can take a look at our full T&Cs here.

Your happiness team:

Marta

Andzej

Justina

Victoria

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