Fully authorised by the FCA and HMRC as a payment institution. Learn more

HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

Contact us
Facebook

Yes we are on facebook too. Send us a message!

Facebook
TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Transfer process

  • To initiate Local transfer user must have filled profile details.
  • Local transfer is initiated via calculator, under the tab Local:1.PNG
  • User can both send money and request money with local transfers
  • Local transfers can be made in EUR currency only
  • Minimal and maximal amount limit can be applied (w
  • Recipient details:
    • User does not need to know recipient bank details - it is imported from contact list on the phone
    • To make local transfer only recipient phone number is needed
      • Recipient phone numbers can be imported from contacts list on the user's phone
      • Or user can enter recipient phone manually if it is not on the contacts list
      • Phone numbers are limited to Lihtuanian phone numbers only (with country code +370)
  • User can enter custom message sent to the recipient explaining the reason for the transfer (this message is not transfer reference)
  • Transfer can be funded only by debit or credit card
  • After user initiates a local transfer and makes a successful payment SMS is sent to the recipient with link to web page where recipient can select how they want to collect money
  • After user requests money SMS is sent to his request recipient with link to web page where he  can pay in requested money

Your happiness team:

Marta

Andzej

Justina

Victoria

`

Send money now

Get started
Powered by Zendesk