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HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Transfer speed

Money are transferred during TransferGo business hours (based on NOW delivery option availability).

  • In case user sent money to the recipient:
    • Transfer will be initiated within 30 minutes from the moment recipient fills in bank account details during TransferGo business hours, if recipient bank supports fast payments - in all other cases payment will be initiated next business day morning, if it is not TransferGo business hours.
  • In case user requested money:
    • Transfer will be initiated within 30 minutes from the moment requested money was paid in, if it is done during TransferGo business hours and user bank supports fast payments - in all other cases transfer will be initiated next business day morning, if it is not TransferGo business hours.
  • Refunds are done in 2-3 business days.

Your happiness team:

Marta

Andzej

Justina

Victoria

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