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HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Local transfer guide using TSB online bank

Login into your online banking account.

Click 'Make a payment'.

Click 'Set up a new payee'.

And choose 'Pay a person'.

Enter the following information from your TransferGo receipt:

  • Name of recipient: Transfergo Ltd
  • Sort code: 23-05-80
  • Account number: 19520498
  • Reference: Your unique TransferGo client number
  • Amount: The amount of money you've previously booked in your TransferGo profile

 

 

Review all the information to make sure it is correct. Select a phone number to be called on to authenticate the payment.

Click 'Confirm'.

 

Follow the instructions you hear over the phone. You will need to key the number displayed on screen into your telephone keypad.

The confirmation screen will show you a summary of the payment you just set up.

That's it!

Once we receive your money, your recipient will be paid out no later than the next business day.

 

 

 

Your happiness team:

Marta

Andzej

Justina

Victoria

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