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Email hello@transfergo.com and we'd be glad to help you with all of your questions 


Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

How to start your transfers with Halifax online banking

1. Login into your online banking account.

Select 'Make a payment'

2. Click 'A new recipient'

Choose 'Pay a person'


3. Enter the following information from your TransferGo receipt:

  • ‘Name of recipient’: Transfergo Ltd
  • Sort code’: 23-05-80
  • ‘Account number’: 19520498
  • ‘Reference’: Your unique TransferGo client number


4. ‘Amount’: Write down the amount of money you've previously booked in your TransferGo profile

Choose your payment to be proceeded ‘As soon as possible’.

Click ‘Continue’.

 5. Review all the information to make sure it is correct.   


6. Select a phone number to be called on to authenticate the payment.


7. Follow the instructions you hear over the phone. You will need to key the number displayed on screen into your telephone keypad.


 8. The confirmation screen will show you a summary of the payment you just set up.

That's it!

Once we receive your money, your recipient will be paid out no later than the next business day.

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