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HELP CENTER
Email

Email hello@transfergo.com and we'd be glad to help you with all of your questions 

Phone

Contact us by phone during our working hours

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TransferGo Support team is here to help from 7:00 AM to 4:00 PM GMT, Monday through Friday.

Local transfer guide using HSBC online bank

1. Login into your online banking account.

Select the account you are paying from.

 

2. Click 'Make a payment'.
Click 'Pay family, friends and other accounts'. 

 

 3. Click 'Pay'.

4. Enter the following information from your TransferGo receipt:

  1. Who do you want to pay? Transfergo Ltd
  2. What's their reference? Your unique TransferGo client number
  3. What's their sort code? 23-05-80
  4. What's their account number? 19520498
  5. What's the amount? The amount of money you've previously booked in your TransferGo profile

As you are doing this for the first time, you have to generate a transaction code using your code generator.   

 

 

5. Review all the information to make sure it is correct.   

 

6. The confirmation screen will show you a summary of the payment you just set up.

That's it.

Once we receive the money, your recipient will be paid out no later than the next business day.

 

Your happiness team:

Marta

Andzej

Justina

Victoria

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