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Email hello@transfergo.com and we'd be glad to help you with all of your questions 


Contact us by phone during our working hours

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Our English Customer Support team is here to help Monday to Friday, from 0700 to 1800 GMT

How to start your transfers with RBS online banking

1. Login into your online banking account.

Select 'Payments and Transfers'.


 2. Under the 'Make a payment or transfer' heading select 'Make a payment or transfer’

Click ‘Go’.


3. Choose your account.

Select ‘Pay someone new’.

Enter the following information from your TransferGo receipt:

  • ‘Name of recipient’: Transfergo Ltd
  • Sort code’: 23-05-80
  • ‘Account number’: 19520498
  • ‘Reference’: Your unique TransferGo client number


4. ‘Amount’: Write down the amount of money you've previously booked in your TransferGo profile

Choose the date you want your payment to leave your account

Select ‘Next’

5. Review all the information to make sure it is correct.

Click: ‘Confirm’.   


6. The confirmation screen will show you a summary of the payment you just set up.

That's it!

Once we receive your money, your recipient will be paid out no later than the next business day.


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