Simplified Onboarding: A Guide for Business Customers

Tijana N.
Tijana N.
  • Updated

At TransferGo, we are committed to delivering not just financial services, but a seamless experience tailored to meet the diverse needs of our business customers. With this in mind, we've revamped our onboarding process to offer greater transparency and efficiency. Here's a comprehensive guide to navigating the onboarding journey for your business account.

When you embark on the journey of opening a business account with us, you'll find that clarity is at the forefront of our approach. Begin by selecting the option "I want to open a company account" during registration.


Providing Essential Details

We understand the importance of gathering pertinent information while respecting your time. In a few simple steps, you'll be prompted to furnish basic details about your business.


Specify the country where your business is based. We operate in a wide range of countries.

Contact Information

Share reliable contact details to ensure seamless communication throughout the onboarding process.

Understanding Your Business

We recognize that each business is unique, which is why we ask for specific information to tailor our services to your needs. During the registration process, you'll be prompted to provide:

Company Information

This includes your role in the company, registered address, and official details such as registration number, tax ID number, and incorporation date.

Business Category

Choose from a list of categories that best represent your business activities.

*Consulting, IT, or Business Service; Design, Marketing, or Communication; Education or Learning; Adult and Gambling; Entertainment and Media; Financial Services, Products or Holding companies; Food and Non- Alcoholic beverages; Alcohol and Tobacco; Health, Fitness or Personal Care; Non-Profit, Charity or Non-Polotical Organisations; Other Professional Services; Public or Government Services; Real Estate or Construction; High Value Dealers; Machinery, Chemicals and Distribution of Fuel; Car Wash, Transportation and Logistics; Retail, Wholesale or Manufacturing; Travel, Accommodation and Transport; Cannabis and Weaponry; Unlisted Category

Purposes of Transfers 

Tell us about the primary reasons for your transfers, ranging from supplier payments to business consultancy services.

Online Presence and Additional Stakeholders

In today's digital age, an online presence is vital for businesses. Share insights into how you operate online, advertise your business, and engage with customers. Additionally, if your company has multiple directors or shareholders, provide their details to complete the picture.


For Freelancers and Sole Traders

For those operating as freelancers or sole traders, the process may vary slightly. You'll be asked for personal details such as your legal name, tax ID number, and business address.


Representative Information and Identity Confirmation

As a representative of your business, we'll need some information about you to ensure a smooth onboarding process. Finally, confirm your identity using acceptable, valid identification documents.


What Happens Next?

Once you've completed the registration and identity verification process, we'll reach out via email to finalize your business profile confirmation. Depending on the nature of your business, we may require additional information to ensure compliance and tailor our services to your specific needs.

Navigating the onboarding process for your business account shouldn't be daunting. With our transparent approach and user-friendly interface, we aim to make it as seamless as possible. Welcome aboard, and thank you for choosing TransferGo.

For any further assistance or inquiries, please don't hesitate to contact our dedicated support team. We're here to help every step of the way.