At TransferGo, we are committed to ensuring the best possible experience for our users. To achieve this, we will be discontinuing support for Android versions 5, 6, and 7. This update is intended to provide you with a safer and more capable app. Here's what you need to know:
The App Won't Be Deleted: Rest assured, the TransferGo app will not be automatically removed from your device. However, it's important to be aware of the upcoming changes.
While we will stop supporting Android 5, 6, and 7, you can still use the app on devices running these older versions. However, it's crucial to consider the following points:
- Once you delete the application from your device, you will not be able to re-download it in the future.
- Over time, the app will cease to function entirely on Android 5, 6, and 7. To maintain uninterrupted access to our services, we recommend upgrading your device to Android 8 or a later version.
Alternative Options: If you are unable to upgrade your device to Android 8 or above, don't worry. You can still access our services using our web app on devices running Android 7 and below. Additionally, our mobile app remains fully functional on both iOS and Android phones that meet the system requirements.
Upgrading to Android 8 or Above: If your device supports Android 8 or a higher version, you can continue using the TransferGo app as usual without any interruptions.
What to Do If Your Device Is Incompatible with Android 8 or Above?
If your device cannot be upgraded to Android 8 or a later version, you can still access our services conveniently through our mobile web application at https://my.transfergo.com.
TransferGo will stop supporting Android 5, 6 and 7. What do you need to know?